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Frequently Asked Questions
ORDERS
If your selected bracelet is in stock, orders ship within 24 hours M-F. Depending on where you live, standard shipping is between 3-5 days. You can upgrade to priority shipping via UPS for a fee. You can find our shipping policy here.
If for any reason you are not completely satisfied with your item, you may return it to us within 15 days for a full refund less any shipping charges. You can find our complete return policy here.
We can ship internationally but it can be expensive! We’ll do our best to find you the best option. Send us a message via the contact form to request a quote.
If you sign up for our newsletter you can get 10% off your first order! If you have any issues applying it, simply respond to the order email.
As a small business, we generally don’t discount our products. Occasionally, we have a very select number of sample cuffs we're able to offer at a lower price because these products may have been cuffs made by artisans in training, cuffs used at a photoshoot or an occasional return. These offers are available for email subscribers only. We do it on an as needed basis and don't guarantee we will host a yearly sample sale.
All of our available cuffs should be listed and searchable on our site. If you still can't find it, send us a message via the contact form with the image of the cuff you're looking for so we can look into it for you.
THE PRODUCT
We're doing our best to ensure all product photography is accurate! However, if you’re not happy with your bracelet, please reach out to us to assist you with a return.
Our cuffs are 6” in length and have an adjustable copper band inside which means they fit most wrists.
After the leather is applied to the copper strip the small cuff is just under one half inch. The medium is one half inch and the large is one inch. We created just a few medium cuffs in order to maintain the integrity of the pattern that wouldn't fit on a small cuff.
After the leather is applied to the copper strip the small cuff is just under one half inch. The medium is one half inch and the large is one inch. We created just a few medium cuffs in order to maintain the integrity of the pattern that wouldn't fit on a small cuff.
Our cuffs are made with a semi-flexible copper band inside the leather, making them easy to adjust! To wear your cuff, place it on your arm above the wrist bone and gently rotate it into position. Use your other hand to softly squeeze the cuff around your wrist. Flip your arm over and press the edges down to secure it in place. To remove the cuff, gently lift the edges to loosen it, taking care not to overextend as this may damage the beads. Rotate and remove the cuff with your thumb pointing up. You can see a GIF video of how to put on a cuff on this product page example.
We don't currently offer custom cuffs.
THE ARTISANS
Our artisans are Native American beaders based in New Mexico. At Etkie, they have a platform to create contemporary designs using the artistic traditions passed down from generations.
Our luxury beaded cuffs are handloomed by one of eleven Native American artisans in New Mexico. Artisans work on their time, in their own spaces, and earn a living wage for their work. Their quality of life, their independence, their communities will always be our top priority as a company. With every Etkie purchase, you are supporting meaningful income opportunities for artisans, their families, and their communities.
Becoming employees doesn't make sense for our artisans in the current New Mexico legal and tax structure. As contractors they have flexibility to determine how much weekly work they can take on around their family and personal needs. We've presented our HR findings with them about the cost benefit analysis to becoming employees and for the next year, we've decided to keep our current contractor structure and pass the savings on to the artisans through the 6% gifting structure.
Because of the price based exploitation typically seen in the artisan craft sector, we make sure our artisans are paid fairly. Artisans are paid well above the minimum wage in New Mexico and are supplemented per piece for more intricate designs. We also have a structure in place for artisans to make an additional 6% of what they've earned at the end of the year. That said, we recognize the deep structural inequities that exist in underserved communities and are consistently working on co-developing solutions with our artisans to see what works for their lives, rather than us imposing what we think would be best. We have done lots of research looking at other models to support our artisans in more ways - we've done two feasibility studies to become a worker owned cooperative and how to issue ownership in a more equitable way. As a small business, we're doing our best with limited resources and look forward to how our company is able to continue supporting the hands that make our products!
Working with Etkie allows artisans to reach a broader market without having to worry about other business commitments. Etkie covers all upfront costs - materials, equipment, marketing, logistics - so our artisans need only focus on using their expert skill set. They set their own hours and determine their level of commitment and involvement with the company on a weekly basis. Before joining Etkie, most of our artisans worked as maids, in convenience stores, or in big box chain stores that weren't compatible with the lifestyles they wanted - to be closer to their families, communities and land.
As a result, Etkie has cultivated a respectful relationship with our artisans which is why we believe they have continued to work with us over the past ten years!
THE COMPANY
We are headquartered in Albuquerque, NM and our business hours are from 11am to 5pm MST Monday - Friday.